©Dar Rbaa Laroub 2018 | Photo credits : Yan DERET & Daniel Glazer | Website by QlikRate

Terms & Conditions

What are the payment options at Riad?

We accept Euro, Dollar or Moroccan dirhams (depending on the exchange rate) by credit card (Visa, Mastercard)

When is my booking considered as confirmed?

All reservations must be accompanied by a deposit of 30% by credit card numbers to be considered as firm.

 

Your booking will be guaranteed until 6 PM on the day of arrival. Without a re-confirmation from your side, and in case of late arrival, your deposit will be cashed or the first night charged to your credit card.

 

Providing your credit card details to secure your reservation is considered an approval of the debit authorization on your account and can not be contested. In the event of a credit card failure or incorrect information leading to the invalidity of the payment, we will consider your booking canceled and will be entitled to re-allocate the room.

 

Rooms are available from 2 PM and must be vacated no later than noon on the day of departure.

Can I change my booking?

Any modification of reservation is possible without charge. However, we can not guarantee the availability of the rooms.

 

In case a modification is not possible, you must respect the original reservation or submit to the cancellation policies.

 

For any early departure, the remaining nights will be at your charge.

What are the cancellation policies?

Within 14 days before the arrival date: no charge.

 

After this time, the deposit will be cashed or the first night charged to your credit card.

 

No cause of cancellation will be taken into account for any booking made less than 48 hours before the arrival date.

Are children accepted at the Riad?

Yes children are welcome in our Riad, they can stay in the parents’ room.

What are the languages ??spoken in the Riad?

Our staff speaks English, French and Arabic.

What is the tourist tax in Morocco?

The tourist tax in Morocco is € 2.50 / per day / per person. This is not included in the room’s price.